FAQS
Here are answers to our most commonly asked questions—from pickup to delivery and everything in between. If you don’t see what you’re looking for, just reach out—we love a good bread chat.
At our bakery we process wheat (gluten), dairy (milk), eggs, soy, peanuts, and tree nuts. As a result, all of our products may contain trace amounts of these ingredients.
If you or your gift recipient have a severe allergy to any of these ingredients, we do not recommend eating our breads or bakes even if it is not listed as an ingredient.
You can find more information on allergens for all of our breads, cookies and bakes on the flavours page.
We keep it simple, honest, and high-quality with ingredients you can pronounce—just the way real food should be.
Our sourdoughs are made with:
Organic flours and/or Heritage Whole Wheat flour, purified water, ancient sea salt, and natural wild yeast (aka our beloved sourdough starter). No commercial yeast, no preservatives, no weird stuff.
For our cookies, bakes, and focaccia, we use real butter, eggs, quality chocolate, and seasonal add-ins—always baked in small batches, with a whole lot of soul.
Have a specific ingredient question or allergy concern? Reach out—we’re happy to help.
We get it—sometimes you want your loaf to taste like it just came out of the oven again. Here’s how to bring that fresh-baked magic back:
For Sourdough & Artisan Breads:
Preheat your oven to 350°F (190°C).
Lightly spritz the bread with water--just a little mist. (Completely optional)
Place it directly on the oven rack for about 5-10 minutes until the crust is crisp and the inside is soft and warm.
For Cookies & Sweet Bakes:
Preheat your oven to 350°F (175°C).
Place your cookies or bakes on a baking sheet (you can line it with parchment paper if you like).
Heat for about 2-5 minutes for cookies or until your sweet treats are warmed through.
Pro Tip: For an extra cozy touch, enjoy with a hot drink (and maybe some butter).
The Ultra-Fresh Loaf:
Perfect for slicing, dipping, topping, toasting, or building the dreamiest sandwich. Tear and snack straight up — no rules, just joy.
The ‘On Its Way Out’ Loaf:
Don’t toss it — transform it! Cube it for croutons, blitz into breadcrumbs, make French toast, or bake it into cozy bread pudding or savory stuffing. A second life never tasted so good.